Frequently Asked Questions
Find answers to the most commonly asked questions here!
If you are ordering from UK mainland we offer a free next day delivery service if you place an order before 11:00am Monday to Thursday. Your order will be sent on a 24 hour delivery service with Fedex once your order has been dispatched.
IIf you are ordering from Europe or outside of mainland UK your order will take approximately 2-3 days from ordering. Again as we do not deliver over the weekend orders are only dispatched between Monday to Wednesday.
We use the latest packaging technology that ensures to keep your pasties frozen in transit for up to 3 days.
Our pasties are made by "Cornish Premier Pasties". Based in St Columb, just outside of Newquay and only a few miles away from us, we are able to order in pasties in large quantities and have them delivered to our doorstep in under 30 minutes. Cornish Premier Pasties are an award winning company for the last 5 years.
Our website allows you to pay by Debit / Credit card or Paypal. We are also able to take payments over the phone if the internet isn't your thing. Just call 01637 859153 between the hours of 09:00am - 14:00pm
We are based in Newquay on Treloggan Industrial Estate
Registered business name:
Kernow Hamper Store LTD
Company Number: 12897850
VAT Number: 360 4001 51
Registered Business Address:
Soweni Workshop H
Prow Park Business Village
Treloggan Industrial Est
Orders will only be delivered to you between Tuesday and Friday.
We only dispatch orders between Monday and Thursday.
We do not deliver or dispatched on a Bank Holiday which means that if you order on a Friday, Saturday or Sunday your order will be dispatched on the following Tuesday for delivery on the Wedneday.
Yes, as soon as we scan your pasties ready for pickup you will be notified by email or text. You will also be kept up to date on the rest of its journey until it reaches your door.
No sorry, we are unable to deliver on a specific date.
Yes we do. Our Gluten Free Pasties are made by Maid Marion in Pool, Cornwall. They specialise in all types of Gluten Free food and have a great reputation for the pasties they make.
Yes, we do offer a subscription service where you can have pasties delivered every week or month, you choose how often. Cancel at any time!
For up to 3 days from the day they are dispatched!
Yes, we recommend freezing them as soon as they arrive and then cook from frozen. ( See Cooking Instructions )
For best results cook from frozen. Do not refreeze after defrosting. The following cooking instructions are a guideline only, as all appliances vary in performance. Pre-heat oven, place frozen product on parchment on a baking sheet - pierce with a knife and bake in a conventional oven @ 180oC/360oF or a gas oven @ 225oC/425oF for approximately 45 - 55 minutes.
Cooking Instruction for Vegan Products:
For best results cook from frozen. Do not refreeze after defrosting. The following cooking instructions are a guideline only, as all appliances vary in performance. Pre-heat oven, place frozen product on parchment on a baking sheet (If glazing is required apply at this stage ensuring it is vegan suitable) - pierce with a knife and bake in a conventional oven @ 180°C/360°F or a gas oven @ 225°C/425°F for approximately 45 - 55 minutes.
You can either freeze them straight away or cook them all.
Yes we can take orders over the phone. 01637 355 127 between 09:00am - 15:00pm Monday to Friday
Please email or call us if your pasties are defrosted. Please not that they will be a little soft to touch but that is fine.
What's so good about our pasties?
Hand cut meat
Our Supplier & Pasty Awards
We’re delighted to announce that at the World Pasty Championships 2020 our cornish partner - (Cornish Premier Pasties) won both the Silver and the Bronze award in the Company Cornish Category with their Gourmet Mixed Cornish Pasty and Gourmet Layered Cornish Pasty. One of their members of staff, Jonathon, also won the World’s Fastest Crimper Competition! Well done Jonathon.
For the past five years, Cornish Premier Pasties have won either the Gold or Silver award in the Company Cornish Category. It goes without saying that at Cornish Premier Pasties they have a proven record for both quality & consistency and are proud once again to win their latest triumphs at the 2020 world awards held at the Eden Project.
Of the many categories that can be entered in the World Pasty Championships, the most coveted prize for any Cornish Pasty manufacturer to win, is the 'Company Cornish Pasty category'.
The only other company prize is the ‘Open Savoury’ category, which applies to any other pasty produced & sold by a company that is not our protected ‘Cornish Pasty’. Cornish Premier Pasties also had successes in this category in both 2016 & 2017, with 2017 being the year they won the ‘Double-Gold’ in both Company categories.
They are the only company to place in the top two of the Company Cornish Category for five years running!
Cornish Pasty Association Producer No: CP08
Our Speciality Range
Buy with confidence! Frozen Delivery or your money back